Including You
Panel
Chair: Jeremy Myerson
Jeremy
Myerson is Professor of Design Studies at the Royal College of Art, where
he heads the InnovationRCA network for business and is co-director of
the Helen Hamlyn Centre for Inclusive Design. He holds a Masters degree
from the RCA and developed his interest in design as a journalist and
editor working on a number of titles including Design, Creative Review
and World Architecture. From 1986-89, he was Founding Editor of Design
Week, the world's first weekly news magazine for designers and their clients
– a publication that profoundly influenced how design firms in the
UK operate. He is the author of a number of books on design, business
and society, including The 21st Century Office, New Workplace New Culture,
IDEO: Masters of Innovation and New Public Architecture. He has curated
many national exhibitions, including Doing A Dyson at the Design Museum
and Rewind: 40 years of Design and Advertising at the V&A.
Siobhan Edwards
Siobhan
leads on health in NESTA’s Innovation Challenges programme which
aims to demonstrate ways of stimulating and supporting social innovations
with the potential to transform public services. Challenge launched
as a programme in March 2007 with two major partnership projects, the
NESTA-Young Foundation Health Innovation Accelerator and Innovations
in Mental Health, a call for proposals for innovations in mental
health targeted at frontline workers, users and carers. Before NESTA,
Siobhan worked as a freelance arts education project manager for three
years, having previously worked in a range of roles from advertising,
public relations, marketing and publishing in charities and the commercial
sector.
Oliver King
Oliver
is a co-founder and director of Engine, a service design consultancy.
With roots in product design, Oliver is a passionate champion of the broader
benefits of design-led innovation and enterprise. He works with organisations
to help them identify where, when and how they can improve their customer’s
service experience. Engine’s clients extend across the public and
private sector from the DfES, Demos and the Design Council, to Virgin
Atlantic, BT and Orange. In addition, Oliver regularly lectures on design
and innovation most recently as part of the British Library’s Beautiful
Minds series. He leads master classes on design-led innovation for Cambridge
University and MIT.
Colum Lowe
In
1989 Colum graduated from Chelsea School of Art where he studied 3D Product
Design. He ran his own design practice for a year before moving on to
work for BLDC Retail Design from 1990 to1999, working with clients
such as the Body Shop, Tesco, Butlers and Kilkenny. In 1999 he added an
MBA in Design Management from University of Westminster to his academic
credits.
After the BLDC Colum spent two and a half years as Head of Design at J. Sainsbury’s Homebase Ltd, just over a year as a Partner of Plan Créatif/Crabtree Hall Design Consultants before spending nearly 4 years at the NHS National Patient Safety Agency where he was Head of Design and Human Factors. In May 2007 Colum Joined Caulder Moore Design as Managing Director.
Dr Lynne Maher
Dr.
Lynne Maher is Head of Innovation Practice at the NHS Institute for Innovation
and Improvement. Lynne leads on the field of innovation, exploring the
practical application of new processes, methods, tools and techniques
within the NHS to achieve transformational change for health services.
She is the National sponsor for work exploring the use of design principles
to really understand the actual experiences of care from the perspectives
of patients and staff. Experience Based Design is a ground breaking method
of designing health services with patients based upon their actual experience
of the service provided.
Lynne is an Honorary Senior Fellow at the Health Service Management Unit, Birmingham University, an Associate providing advice for the National Endowment of Science, Technology and the Arts (NESTA) and an advisor to Connect, a charity supporting people with dysphasia.
Mark Platt
Mark
Platt has recently taken over as Policy Director for the Long-term Conditions
Alliance (LTCA), the umbrella body for national voluntary organisations
working to meet the needs of people with long-term health conditions.
Prior to this, he worked for the CBI for five and a half years, holding
a number of senior policy roles covering government, regulatory and EU
affairs. Whilst at the CBI, he also served for 3 years as one of the three
employers’ representatives on the UK's Industrial Injuries Advisory
Council (IIAC), which advises the Secretary of State on matters relating
to the industrial injuries scheme. Mark also has a background in sexual
health promotion work, and more specifically in HIV prevention work; having
worked for the first pan-London free condom distribution scheme (RS Health),
being a volunteer with Gay Men Fighting AIDS, and a trustee for three
years of Streetwise Youth.
Deborah Szebeko
Deborah
is the founder and director of thinkpublic, the public service and communications
design agency. She has worked in the NHS across primary, secondary and
national sectors throughout the UK and has been instrumental in implementing
a wide range of design-led research projects within the community and
voluntary sectors. Deborah is an expert in engaging with staff, patients,
and service providers to co-design solutions, and advocates deep user
involvement in the design process. Deborah has recently begun her doctorate,
exploring how design plays a role in facilitating users to innovate and
improve public participation.