Design out shoplifting
reviewing the dark side of shopping
Resources
Design out shoplifting Ning site
A Ning has has been created to support this project and allow it's members (it's free so join up now!) to access extra resources that help define the problem of shoplifting (articles, media, videos, reports) and provide examples of how good design has been used to solve similar crime related problem.
Websites/Documents
Advice about Methodology
A strong account of how to deliver design against crime in terms of practice-led design processes can be found on www.designagainstcrime.com. It has been created based on design projects which have been delivered through practice rather than theory and about how this might be done. It features the Evolved Twin Track Model of the DAC Iterative Design Process (Gamman and Thorpe 2007, revised 2009) and describes i. What is Design Against Crime? ii. Why user-centred design. iii. Mis-users and abusers too, what is unique about DACRC's methodology; and iv. Conclusions on how best to design against crime.
See: www.designagainstcrime.com
Some of the individual design “methods” described by this DAC approach to methodology are also independently listed on the Design Council website which offers a general account of various design methods that can be drawn upon to deliver design against crime that you may also want to engage with.
See: Design methods
Also see Alison Black on User Centred Design: User Centred Design
Crime Frameworks
A number of useful crime frameworks have been created by Prof. Paul Ekblom to help designers bring further critical rigour to the design process, and to help you critically think through crime problems. They are located at:
Also:
British Retail Consortium (2008) Retail Crime Survey. London: BRC
Bamfield, J. (2008) Global Retail Theft Barometer. Nottingham: Centre for Retail Research.
See for example, Gill, M. (2005) Reducing the Capacity to Offend: Restricting Resources for Offending. In Tilley, N. (ed.) Handbook Of Crime Prevention And Community Safety. Cullompton: Willan.
Hayes, R. (2006) Shoplifting. In Gill, M. (2006) Introduction. The Handbook of Security. London: Palgrave, MacMillan.
See for example, Spriggs, A. and Gill, M. (2006) CCTV and the Fight Against Retail Crime: Lessons from a National Evaluation in the UK. Security Journal, 19.4. pp 241-51.
Sasse, A., Ashden, D., Lawrence, D., Coles-Kemp, L., Flechias, I. and Kearney, P. (2008) Human Vulnerabilities in Security Systems. Cyber Security Knowledge Transfer Network. Human Factors Working Group, White Paper.
Centre for Retail Research: Young People and Shop Theft
British Retail Consortium Website
Centre for Retail Research: Drugs and Shop Theft 2005
Also see:
Ekblom, P. and Tilley, N. (2000). Going Equipped: Criminology, Situational Crime Prevention and the Resourceful Offender. British Journal of Criminology. 40:376-398.
Ekblom, P. (2007). Making Offenders Richer. In G. Farrell, K. Bowers, S. Johnson and M. Townsley (Eds.), Imagination for Crime Prevention: Essays in Honour of Ken Pease. Crime Prevention Studies 21: Monsey, N.Y: Criminal Justice Press/Devon, UK: Willan Publishing.
Ekblom, P. (2000). Less Crime, By Design
Gamman, L. (2008). A Wry Look at Design & Crime - The Dark Side of Creativity (video clip) and The Criminal Gaze (video clip). Also Gamman L. and Raein M. (in press) The Art of Crime, in Cropley (ed.) The Dark Side of Creativity Reader, Cambridge University Press, 2010.
Gill. M. (2007) Shop thieves on shop theft: Lessons for retailers. Leicester: Perpetuity Research and Consultancy International.
For a fuller discussion of staff theft and collusion, see Gill, M.L. and Goldstraw-White, J.E. (in press) Theft and Fraud by Employees in F. Brookman, M. Maguire, H. Pierpoint, and T.H. Bennett. Handbook of Crime. Uffculme, Devon: Willan.
British Retail Consortium (2007-2008) Retail Crime Survey. London: BRC, p42.
Other
Neal Lawson, All Consuming, Published by Penguin, ISBN: 9780141029412