Design out shoplifting
reviewing the dark side of shopping
Panel
Chair - Sebastian Conran
Sebastian trained in Industrial Design Engineering at Central School of Design before
joining Wolff Olins in 1979, then Mothercare, in 1982, as senior development executive.
In 1986 he founded Sebastian Conran Associates, an independent merchandise and brand
development studio, successfully collaborating with a variety of leading international
businesses on a wide range of projects. In 1999 the studio merged with the Conran Group to
form Conran & Partners.
Most recently Sebastian was managing director of Studio Conran leading all product and graphics work and becoming involved with the development of thousands of consumer goods in a wide variety of markets from initial ideas through to successful merchandise. Sebastian’s technical innovations and inventions have been involved in dozens of patents and have won several design, marketing and innovation awards. He has now re-established Sebastian Conran Associates with a small team based in their West Kensington studio workshop.
Visiting Professor of Design Against Crime at Central St Martins, Sebastian has written several books and papers on design, was founding contributor to Blueprint magazine and taught at the Royal College of Art, where he is an Honorary Fellow. Having recently completed his tenure on the D&AD executive, he lectures frequently and is an active member of many organisations including the Design Museum, of which he is a founding trustee, and member of the Design Council, Britain's strategic body for design.
Jason Burke
Jason Burke from Tesco Stores Ltd, specialises in Shrinkage and Security and is responsible for the delivery of operational and future development initiatives that cover the security of staff, customers and assets in stores across the UK and Republic of Ireland. With 20 years experience both on the shop floor and in Head Office strategic functions, he has a background in project management and service productivity, delivering large scale change management into the Tesco business.
Elspeth Finch
After graduating with a degree in chemistry, Elspeth co-founded Intelligent Space in 2000. She used her knowledge of scientific systems to identify a way of analysing how people interact with the street environment. Her work caught the eye of Atkins, which bought Intelligent Space in 2007. Elspeth is responsible for the operational performance of Intelligent Space, which provides pedestrian modelling and consulting services alongside Atkins’ wider transport planning services. Since its foundation in 2000, the business has worked for renowned clients among government bodies, property owners, developers and consultants on projects such as the Oxford Circus streetscape improvements. Elspeth has recently taken on the role of director of marketing and communications for Atkins’ highways and transportation business, in addition to her Intelligent Space role. In November 2008, Elspeth won the Real Business’ Entrepreneurial Woman of the Year award, which identifies female role models under the age of 35 in the business, public and creative world.
Professor Lorraine Gamman
Lorraine Gamman is Professor of Design Studies, School of Graphic and Industrial Design at Central Saint Martins (CSM) College of Art and Design, which is part of the University of the Arts London. She wrote her PhD on shoplifting at Middlesex University in 1999 (see http://www.goneshopping.org.uk/), and taught product, graphic and industrial design at CSM for ten years before setting up the practice-led Design Against Crime Research Centre (DACRC - see www.designagainstcrime.com) which she has directed since 1999. Her work with Adam Thorpe and DACRC has won several awards for design innovation and together they have co-curated over 15 design exhibitions and catalysed a number of DAC product ranges including Stop Thief chairs, Karrysafe bags and Bikeoff anti-theft bike stands. She is a member of the Home Office’s Design Technology Alliance and is also Vice Chair of the Designing Out Crime Association.
Matthias Megyeri
Matthias is a London-based German/Hungarian designer who chooses to use his products as vehicles to explore societal issues, following a critical approach closer to journalism than conventional product design.
Before moving to London, he studied graphic design/visual communication at State College of Design at the Centre for Media Art in Karlsruhe, Germany and worked as Art Director for renowned Swiss Architecture magazine ‘werk, bauen + wohnen’ in Zürich for two years. In 2001 he began a Masters in Design Products at the Royal College of Art, taught by professors Ron Arad and Anthony Dunne. He graduated in 2003 with the first Sweet Dreams Security™ products. These include fences with bunny rabbits for railheads, razor-wire woven with butterflies, padlocks shaped like teddy bears and feline CCTV covers
Charlie Rohan
Charlie has held several business and design positions within NCR Corporation where he is now director of consumer experience. These roles have covered many aspects of the design, development and deployment of self-service channels. A central focus throughout has been that the implementation of new technology solutions must be accessible and beneficial to the end user and provide value to the service provider.
Great consumer experience with a self-service solution is critical in achieving customer migration and adoption and is recognised by NCR as a key element of any business solution. Charlie’s team supports all of the new industry areas of NCR globally. The team includes Industrial Designers, Human Computer Interface specialists and User Interaction designers. The most recent evolution of the NCR financial product line, the NCR SelfServ(TM) family embodies the latest in design thinking for self-service transactions. This demonstrates the value of holistic approach to the customer experience at a self-service terminal and embodies the ‘form follows transaction’ philosophy.